Refund Policy
Refund Policy for Table Reservations
At Riccas Restaurant, we strive to provide flexibility for our guests while ensuring our seating arrangements are fully utilised. Please review our refund policy for table reservations below:
1. Cancellation and Refund Eligibility
• Reservations canceled 48 hours or more prior to the scheduled reservation time are eligible for a full refund of the deposit paid.
• Reservations canceled within 48 hours of the scheduled reservation time are non-refundable.
2. How to Cancel Your Reservation
• Cancellations can be made by contacting us via 01626 367169 or from the reservation confirmation email . Please ensure you provide your reservation details when requesting a cancellation.
3. Exceptions
• While we understand that emergencies and unforeseen circumstances arise, we are unable to offer refunds for cancellations made within the 48-hour period, except in cases where we determine, at our discretion, that an exception is warranted.
4. Refund Processing
• All eligible refunds will be processed to the original payment method within 2-3 business days following the cancellation.
Thank you for choosing Riccas Restaurant! We look forward to providing you with an exceptional dining experience.